Applications are open  for these job opportunities at flydubai.

Senior Technical Engineer - RPA - 24000044 

The main objective of this role is to design, develop, deliver, and support robust and cost-effective robotic automation solutions aligned with flydubai's corporate and IT strategies. Key responsibilities include translating business functional and non-functional requirements into technical specifications, leading the RPA Center of Excellence, applying expert knowledge of low code platforms, RPA tools, and technical stack, championing automation and lean software development, leading the discovery phase of projects, mentoring a cross-functional team, developing training programs, defining key performance indicators, identifying process improvement areas, conducting software license compliance audits, and providing critical input into technical debt remediation strategies.

The job requires a minimum education level of a Bachelor's Degree in Information Technology, Computer Science, or related field, relevant professional certification, licenses, fluency in English, and 10 years of experience in process excellence and end-to-end RPA implementations using UiPath and Automation Anywhere tools. Key competencies include customer focus, teamwork, effective communication, and personal accountability.

Manager IT Programs - PSS (Offer & Order) - 24000029

The Manager IT Programs (Offer and Order) is responsible for the execution and delivery of all IT project streams under the PSS Modernization program. They manage oversight and status of projects in the Program portfolio, supporting project-level activity to ensure strategic Flydubai IT. Key activities include running complex programs, ensuring adherence to standard procedures, creating contingency planning strategies, planning and scheduling project goals, defining and maintaining project life cycle standards, leading the project management team, providing decision-making, managing cross-project dependencies, deciding resources, identifying and solving issues, developing RFPs, performing vendor assessments, designing and maintaining documentation, reporting project progress, and working with the IT management team to formulate an IT department strategy.

The job requires a minimum of a university degree in IT, 10+ years of experience in technology project management, 2+ years in aviation IT, and proven experience in people management, risk management, and change management. Knowledge of project management methodologies, Microsoft Project, and airline industry practices is also required. Key competencies include customer focus, teamwork, effective communication, personal accountability, resilience, strategic thinking, and decision making.

Senior Technical Engineer – IT (CRM & Customer Engagement) - 24000009

The role involves designing and developing robust CRM and Customer Engagement solutions, including technical design, configuration, deployment, cost estimations, and business case development. Key responsibilities include leading technical design for CRM platforms, translating functional and non-functional requirements to technical specifications, integrating data between CRM systems, and ensuring optimal system license usage. The role also involves overseeing software engineering teams, maintaining technical documentation, leading discovery phases, advocating for automation and lean principles, investigating complex issues, developing an accelerator framework, coaching and mentoring team members, monitoring software engineering metrics, and providing critical input into technical debt remediation strategies. The role also involves ensuring data integrity and accuracy, ensuring optimal system license usage, and maintaining security controls.